Oracle 1Z0-1153 Certification Exam Syllabus
You can use this Oracle 1Z0-1153 exam study guide to collect all the information about the Oracle Siebel CRM Professional exam. The Oracle 1Z0-1153 certification exam is mainly targeted to those candidates who have some experience or exposure to Oracle Siebel CRM technology and want to flourish their career with Oracle Siebel CRM Certified Professional credential.
The Oracle 1Z0-1153 certification exam validates your understanding of the Oracle Siebel CRM technology and sets the stage for your future progression. Your preparation plan for Oracle Siebel CRM Professional Certification exam should include hands-on practice or on-the-job experience performing the tasks described in following certification exam syllabus topics.
Oracle 1Z0-1153 Exam Details:
| Exam Name | Oracle Siebel CRM Professional |
| Exam Code | 1Z0-1153 |
| Exam Price | USD $245 (Pricing may vary by country or by localized currency) |
| Duration | 90 minutes |
| Number of Questions | 50 |
| Passing Score | 68% |
| Format | Multiple Choice Questions (MCQ) |
| Recommended Training | Become an Oracle Siebel CRM Professional |
| Schedule Exam | Buy Oracle Training and Certification |
| Sample Questions | Oracle Siebel CRM Certified Professional |
| Recommended Practice | 1Z0-1153 Online Practice Exam |
Oracle 1Z0-1153 Syllabus Topics:
| Use and Configure Siebel Functionality |
- Use Siebel Sales to manage leads, opportunities, and forecasts - Use Siebel Service for case management in the call center - Use Siebel Field Service for service requests and dispatch operations - Configure Order Management to process quotes and orders - Use Siebel Assignment Manager to streamline task allocation |
| Implement Siebel for Customer-Centric Business Operations |
- Configure Loyalty Program features for rewards and point management - Implement Siebel Marketing for campaign and lead management |
| Customize and Extend the Siebel Application |
- Customize Siebel applications using Siebel Tools - Use Web Tools to perform browser-based customizations - Configure Open UI to enhance and modernize the user interface - Apply Redwood UX design principles to modernize Siebel screens - Write scripts to extend functionality using Siebel’s scripting framework - Modify application behavior using Siebel Web tools |
| Configure and Use Productivity Tools and Interaction Channels |
- Configure Siebel Document Server for document storage and access - Deploy Desktop Integration Siebel Agent (DISA) for file integration - Use Siebel iHelp to guide users through processes - Implement Siebel Mobile to empower field teams with real-time customer data access |
| Implement and Manage Siebel Integrations and APIs |
- Configure Siebel Enterprise Application Integration (EAI) for data exchange - Implement REST APIs for inbound and outbound integration - Use Siebel CRM Event Pub/Sub for event-driven integrations |
| Secure Siebel Access and Data |
- Configure authentication with LDAP or SSO for secure access - Manage user roles, responsibilities, and access control - Secure Siebel communication channels with SSL/TLS - Configure Siebel Audit Trail for user and data activity tracking - Apply data-level security and view modes for data protection - Enable field-level access control and visibility rules |
| Deploy and Configure the Siebel CRM Platform |
- Install Siebel CRM using the Siebel Installer - Configure the Siebel File System for document and attachment storage - Deploy Siebel CRM environments using Siebel Cloud Manager - Set up Siebel CRM on Oracle Cloud-Native Environment (OCNE) - Apply Siebel Upgrade Factory best practices for version upgrades - Configure Siebel Remote for disconnected user access |
| Automate and Enhance CRM Development Processes |
- Automate Siebel deployments using internal CI/CD pipelines - Use Siebel Test Automation for functional and regression testing - Design guided task processes using Task-Based UI (TBUI) - Configure Workspaces to support parallel development and version control |
| Transform CRM into a System of Intelligence |
- Apply AI to enhance user productivity and data intelligence - Monitor business KPIs through real-time dashboards and reports |
| Monitor and Maintain Siebel System Health |
- Implement cloud-native observability for Siebel using Oracle and open source tools - Analyze Logs and Events with OpenSearch and Oracle Logging Analytics - Set Up Dashboards, Metrics, and Alerts for Proactive Monitoring |
The Oracle Siebel CRM Professional Certification Program certifies candidates on skills and knowledge related to Oracle Siebel CRM products and technologies. The Oracle 1Z0-1153 is granted based on a combination of passing exams, training, and performance-based assignments, depending on the level of certification. Oracle Siebel CRM Professional certification is a real benchmark of experience and expertise that helps you stand out in a crowd among employers. To ensure success, Oracle recommends combining education courses, practice exams, and hands-on experience to prepare for your Oracle Siebel CRM Certified Professional certification exam as questions will test your ability to apply the knowledge you have gained in hands-on practice or professional experience.
- 1Z0-1153 |
- Oracle Siebel CRM Certified Professional |
- 1Z0-1153 Study Guide |
- 1Z0-1153 Practice Test |
- Oracle Siebel CRM Professional |
- 1Z0-1153 Certification |
- Siebel CRM Professional |
- 1Z0-1153 Test Questions |
- 1Z0-1153 Exam Guide |
- 1Z0-1153 Study Material |
- 1Z0-1153 Syllabus |
- Oracle Siebel CRM Professional Syllabus |
- Oracle Siebel CRM Professional Prep Guide |
- 1Z0-1153 Certification Exam Cost
