Oracle 1Z0-1039-26 Certification Sample Questions and Answers

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Oracle 1Z0-1039-26 Sample Questions:

01. Unassigned activities must be held in the tree until routing assigns them to technicians.
Which resource holds them?
a) A field resource (technician), which performs activities.
b) A capacity area, which aggregates booking capacity.
c) A bucket holding unassigned activities pending routing.
d) A work zone, which defines a geographic area.
 
02. An implementer wants technicians to follow a consistent start-to-finish process with guided buttons on each step.
Which is configured?
a) A work zone covering the technicians.
b) A workflow in Workflow Manager.
c) A bundling rule for the activities.
d) A capacity area for booking.
 
03. Why use work skill conditions rather than assigning required skills to each activity manually?
a) Work skill conditions derive the skills.
b) Conditions define the customer tracking theme.
c) Conditions set the booking quota.
d) Conditions store attachment files.
 
04. What determines when a message scenario actually fires a notification?
a) The work-zone keys.
b) The user type's permissions.
c) The routing plan's optimization goal.
d) Its launch conditions.
 
05. How does Oracle Fusion Field Service typically estimate how long an activity will take?
a) Solely from the work-zone geographic keys.
b) From statistical learning.
c) Solely from the user type's permissions.
d) Solely from the customer tracking theme.
 
06. Activities are not being routed to a newly created resource.
Which resource-side configuration should be checked first?
a) The resource type's receive setting.
b) The screen context mapping.
c) The Where's My Technician theme.
d) The string property length.
 
07. Different groups of users must see different screens and menus in the application.
Which object controls this?
a) The bundling rule.
b) The user type controlling screens.
c) The work zone assigned to the user.
d) The custom map layer.
 
08. Routing must ensure a technician is both geographically appropriate and qualified for the job.
Which two objects together enforce this?
a) Work zones for both the geographic and the qualification match.
b) User types for both matches.
c) Work zones for geography and work skills for qualification.
d) Bundling rules for both matches.
 
09. Before changing what technicians see when ending an activity, what must the implementer first identify?
a) The end-activity screen and context.
b) Which work zone the activity belongs to.
c) Which capacity area applies.
d) Which routing plan will run.
 
10. Where does an implementer define the steps and buttons that make up a technician's process?
a) In a custom map layer.
b) In a work zone.
c) In a capacity area.
d) In Workflow Manager.

Answers:

Question: 01

Answer: c

Question: 02

Answer: b

Question: 03

Answer: a

Question: 04

Answer: d

Question: 05

Answer: b

Question: 06

Answer: a

Question: 07

Answer: b

Question: 08

Answer: c

Question: 09

Answer: a

Question: 10

Answer: d

 

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